Suzuki is growing by leaps and bounds and fast becoming the reliable and affordable choice in South Africa. With prestigious accolades to further exemplify their already strong roots within South Africa’s motor industry, CMH Suzuki Umhlanga has set the bar higher after scooping-up the auspicious Customer Service Index Award @ the recent Suzuki South Africa 10 Year Celebration & Awards Evening.

As a consumer, what does customer satisfaction index mean to me?

The South African Customer Satisfaction Index (SAcsi) is an independent economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in South African produced by both domestic and foreign firms with substantial market shares.
The Index was developed to provide information on satisfaction with the quality of products and services available to consumers.

With financial turmoil just a newspaper article away, South African’s have grown accustomed to getting the maximum out of their hard-earned Rands. CMH Suzuki Umhlanga understands and takes our valued customer’s needs and satisfaction very importantly.
CMH Suzuki Umhlanga is continuously reviewing and updating the services rendered to ensure our service standards are never compromised. From our online platforms to workshop, CMH Suzuki Umhlanga has implemented electronic systems to ensure an efficient and effective communication system via the customer and dealership.
Our state-of-the-art showroom allows customers to fully embrace the Suzuki Way Of Life with it’s bright lights and vibrant environment. From sales executive to manager, smiles are free and good service is paramount.
Our very hi-tech workshop has the latest in modern technology and highly trained technicians to ensure your Suzuki is only worked on by the best! Bringing your vehicle in for routine service has never been more pleasurable with people that care for you are your vehicle, just As much as you do!
Your beloved Suzuki will eventually age, and when she does ever so gracefully, our award-winning Suzuki Parts Department will provide you with the most cost-effective and hassle-free genuine Suzuki parts.
For your every Suzuki related requirements, call the best in the game, CMH Suzuki Umhlanga, our numerous awards speaks for themselves.
Call us 0877277113 or visit our incredible all-under-one-roof dealership @ 89 Flanders Drive, Mt Edgecombe and experience award-winning service @ CMH Suzuki Umhlanga! www.suzukiumhlanga.co.za

“All dreams can come true if we have the courage to pursue them” – Walt Disney. A befitting quote for a truly enigmatic and goal-driven individual, Mrs Alice Naidoo, CMH Suzuki Umhlanga’s Finance & Insurance Manager.

At a young and tender age Alice joined the constantly evolving motor industry in the sales sector. Her passion for people, cars and number-crunching has earned her a very impressive and illustrious 20 year and still counting career in vehicle sales and finance.

Being a mom, wife and a full-time employee, not forgetting studying, required some serious juggling skills, which has now instilled in her unmatched and unrivalled problem-solving and analytical attributes. Her distinguished qualifications towards becoming a Finance & Insurance manager have exemplified her tenacity to get the right deal structured the right way for the right client.

Her accurate and incredible analytical abilities have also earned her a very impressive reputation within the CMH Group and the national motor industry. Her ability to remain within guidelines yet help the customer in every way imaginable has also made her a very accomplished individual.

For unrivalled deal-structuring, impeccable service and professional and intellectual financial motor advice, meet and speak to Mrs Alice Naidoo@ CMH Suzuki Umhlanga.

CMH Suzuki Umhlanga, the right place for the right vehicle with the right service at the right price!
Call 031 502 5565 or visit www.suzukiumhlanga.co.za

Severe weather can be both frightening and dangerous for automobile travel. Motorists should know the safety rules and prepare for winter road emergencies.

13 Tips To Keep You Safe

• Avoid driving while you’re fatigued. Getting the proper amount of rest before taking on winter weather tasks reduces driving risks.
• Never warm up a vehicle in an enclosed area, such as a garage as the exhaust emits poisonous fumes.
• Make certain your tyres are properly inflated, oil water and all fluid levels are correct.
• Do not use cruise control when driving on any slippery surfaces.
• Use your seat belt every time you get into your vehicle.

• Watch weather reports prior to a long-distance drive or before driving in isolated areas. Delay trips when especially bad weather is expected. If you must leave, let others know your route, destination and estimated time of arrival.
• Always make sure your vehicle is in peak operating condition by having it inspected by an Approved Auto Repair facility.
• Keep at least half a tank of gasoline in your vehicle at all times.
• Pack a cellular telephone with your local emergency telephone number, plus blankets, gloves, hats, food, water and any needed medication in your vehicle.
• If you become stranded, stay with your vehicle. It provides temporary shelter and makes it easier for rescuers to locate you. Don’t try to walk in a severe storm.
• Don’t over exert yourself by trying to push your vehicle by yourself.
• At night, keep the dim or fog lights on if possible. It only uses a small amount of electricity and will make it easier for rescuers to find you.
• If possible run the engine and heater just long enough to remove the chill and to conserve gasoline.

Before any trip, a comprehensive inspection should be done on your vehicle. Detrimental faults are usually mechanical. CMH Suzuki Umhlanga Approved Workshop is equipped with the latest and modern technology operated by highly qualified and trained technicians to guarantee 100% peace of mind on any make vehicle. Call our workshop on 0816473558 or click on the link and book your vehicle in for a service or 101 inspections and commute safely this Winter holiday. Safe travels. #SuzukiNUR #WayOfLife

CMH Suzuki Umhlanga

Excited, enthusiastic, curious, and taken-aback were some of the sentiments shared at the official release and product training of the ALL-NEW model Suzuki Ignis recently hosted at Hartebeespoort Dam in Gauteng this month.

CMH Suzuki Umhlanga was in full attendance at this motor market-changing event. Luke Stoffels and Anneline Burger, aptly known as the Suzuki Guy & Suzuki Chick respectively eagerly shared their thoughts on the new Suzuki Ignis.

• Your personal comparison between other similar segment rivals?

The Ignis really is #LikeNoOther – Generous in size, space, capacity, economy, practicality and ticks all the boxes. It has great handling on and off-road, coupled with great ground clearance. It’s a true crossover, that’s not restricted to the city streets.

• What features/trimmings/accessories that you find awesome?

The vehicle is completely customisable with colour panels on the inside, trim accessories on the outside and so much more. So you can really make your Ignis like no other. It has aircon, power steering, electric windows, ABS and electric mirrors. The LED lights around the headlights are an added bonus on the GLX models and looks really cool. Additional features of the GLX are, Rear PDC, Keyless Entry, Keyless Start/Stop, Bluetooth, Mag Wheels and LED Projector Headlamps. The clamshell bonnet and fender trimmings add a touch of class and added safety to our already amazing product.

• Why choose the Ignis instead of and Mahindra KUV 100, Ford Figo hatch, Hyundai i10 or Hyundai Grand i10?

Suzuki is reliable, economical, practical, functional, safe and fun. We pride ourselves in Quality, Service and After Sales Service. The Ignis is a perfectly designed, tiny bottle of dynamite! The Ignis looks like no other, drives like no other and feels like no other. It’s the only vehicle in its segment that is fully customisable.

• Interior design set-up (is it user-friendly, practicality)

The interior is spacious and leaves generous leg room and overhead space for the tallest of people. The dash and steering wheel are very practically designed and is free of clutter, with all the necessary bits in the right places. All functions are easy to operate. The fresh interior design and colours match the funky exterior perfectly, but it can be customised as well.

• What demographic will the Ignis appeal too? Your personal sentiments on who should we concentrate when marketing.

Young, hip and sporty vs practical, logical and active will all enjoy the functionality and capability of the Ignis. The Ignis will appeal to those making an emotional and those making a practical one. It ticks all the boxes, especially for first adopters that are looking for something different.
• Price vs Features vs Size vs Reliability

The Ignis is affordable, compact, capable and packed with features far surpassing our competitors. The Ignis has strong Suzuki roots, with characteristics from our previous icons, yet built on our latest platform. It’s great value for money.

Variety available: Options available.

The Ignis is available in MT and AMT, our GL is available in White, Silver, Grey, and Red (Red is two-tone and has a black roof and black mirrors)
The GLX is available in White, Silver, Grey, Red (Two-tone with black roof and mirrors) and Blue (Two tone with white roof and mirrors)

The fantastic ALL-NEW Suzuki Ignis can be test driven @ CMH Suzuki Umhlanga! Come in and experience the Suzuki #WayOfLife.

Easter bunnies, smiling motorists, Easter eggs and a chicken

That was our Thursday 13th April morning as our amazing staff displayed immense comradeship by jumping into Easter bunny and chicken mascots to hand-out delicious sugary Easter treats to motorists on the M41. Our jovial team surely enjoyed themselves and provided traffic-stricken motorists with some entertainment during their morning commute to work.

CMH Suzuki Umhlanga believes in interacting within our community and an ethos of giving and not only receiving has created a valued and mutually beneficial relationship with us and the surrounding communities and businesses.

Sales executives, service advisors, technicians and even managers braved the morning sun and got involved all in the common purpose of spreading some Easter cheer. These caring and quality attributes are the very tools our staff utilize to ensure CMH Suzuki Umhlanga customers are always treated with respect, courtesy and customer satisfaction is guaranteed. The smiles on our customer’s faces were all the gratification we need at CMH Suzuki Umhlanga to continue with a warm and caring sentiment.

The kiddies were equally entertained with our energetic bunnies dancing amidst the traffic and even posing for some pictures taken by motorists. The fun doesn’t stop there either for the kiddies. CMH Suzuki Easter Colouring Competition received more than 50 entries submitted from little aspiring artists across the Umhlanga and Durban North region. Winners will be announced at the end of April. A chance to show-off their completed 2017 Suzuki Jimny colouring masterpieces on many platforms.

From Sales to Service, Parts to After-sales, CMH Suzuki Umhlanga always puts you and your needs first. “We need you, you do not need us”, the saying that is instilled within us and keeps us super-motivated and to always up our game and service. If it’s vehicle related then it’s our business.

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